Product Manager, Omni-Channel

About the Company

Our client is a money transfer business and a segment of a larger, publicly traded parent group. They make it fast, reliable, and affordable for people to send money abroad. They’ve become one of the largest players in traditional remittances and are now focused on making online money transfers simple and accessible to everyone.

About the Role

They’re looking for a Product Manager who is data-driven, outcome-focused, and ready to build. You’ll help define what they ship, improve the user experience, and make sure the product drives real business impact.

You’ll work closely with design, engineering, and regional teams to launch features, improve flows, and raise the standard for how people send money internationally.

If you care about solving practical problems that matter to millions of people sending money home, they’d love to talk.

What You’ll Do

Discover Opportunities

• Use product data, customer input, and market signals to surface opportunities.

• Translate customer and data insights into problem statements worth solving.

• Prioritise which problems to solve based on evidence from research and experiments.

Drive Execution

• Write clear specs that enable fast, confident development.

• Collaborate with Design, Engineering, and QA to ship high-quality features.

• Maintain momentum by managing trade-offs and removing blockers.

Own Outcomes

• Own a segment of the customer journey across web and mobile.

• Define success metrics and tie your work directly to them.

• Push for measurable impact, not just output.

• Own delivery and results, adjusting your approach based on outcomes and applying learnings to future initiatives.

Align Stakeholders

• Plan for compliance, legal, and operational needs early to move fast without risking quality or user experience.

• Build alignment by explaining the “why” behind decisions, not just seeking agreement.

• Work with regional teams to support local needs without compromising on the core experience.

• Ensure alignment with company strategy while making trade-offs and opportunity costs visible to stakeholders.

What They’re Looking For

• 3+ years of product experience in software, fintech, or online services.

• Fluent in English, with experience working across time zones and remote teams.

• Degree in business, design, engineering, or equivalent practical experience.

• Deep expertise in at least one of: product data, UX design, or web development.

• Willing to work in a hybrid setup, with at least three days per week in the office.

• Based in or open to relocating to a major US city, with authorisation to work in the US.

• Proven record of shipping and iterating on impactful products.

• Strong product sense and understanding of user behaviour.

• Hands-on, with a bias for action and comfortable diving into the details.

• Able to zoom in and out between strategy and execution.

• Clear communicator who backs decisions with evidence.

• Familiar with tools like Segment, Amplitude, Branch, PostHog, or Iterable.

• You regularly explore new apps and often find yourself analysing what makes them work, or not.

Perks & Benefits

• Free lunch on Thursdays

• Hybrid work schedule (three days in the office)

• Discount on employee stock purchase plan

• 401(k) plan with match

• FSA available

• Medical, dental & vision insurance

• Paid vacation/sick leave

• Team trips, offsites & more

• Free money transfers as an employee perk